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TERMS & CONDITIONS
CUSTOMER CARE
Ninkus Customer Care Policy
At Ninkus, we are committed to providing exceptional service and ensuring a positive experience for all our valued customers. Our customer care philosophy is centered around empathy, responsiveness, and the delivery of high-quality support across our wellbeing product categories, including haircare, bodycare, aromatherapy, and accessories.
Customer Support Availability
Our dedicated customer care team is available to assist you Monday through Friday, from 9:00 AM to 5:00 PM. We strive to respond to all inquiries within 24 hours during business days. You can reach us through multiple channels, including phone, email, and our website's live chat feature.
Customer Satisfaction Commitment
We are devoted to achieving the highest levels of customer satisfaction. If you encounter any issues with our products or services, we encourage you to contact us immediately. Our team is trained to handle concerns with professionalism and efficiency, ensuring that each interaction results in a positive resolution.
Product Knowledge and Support
Our customer care representatives are well-versed in the features and benefits of our products. Whether you need guidance on choosing the right product for your needs or require detailed information about our offerings, our knowledgeable team is here to help.
Feedback and Continuous Improvement
We welcome and value your feedback as it is essential to our continuous improvement. Your insights help us enhance our products and services, ensuring that Ninkus remains a leader in wellbeing.
Privacy and Respect
We are committed to protecting your privacy and treating all customer interactions with the utmost respect and confidentiality. Our customer care practices adhere to applicable data protection regulations.
Thank you for choosing Ninkus. We look forward to serving you and contributing to your wellbeing journey.
PRIVACY & SAFETY
I’m a Privacy & Safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully.
Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!
WHOLESALE INQUIRIES
Ninkus Wholesale is a unique venture that focuses on selective partnerships with a limited number of stockists, ensuring exclusivity and quality in its distribution network. Their business model is designed to offer attractive profit margins for retailers, with a minimum order quantity set at 10 items priced at £12.50 each. These items are intended to retail at £23.00, allowing stockists to benefit from a substantial markup. This strategic pricing structure not only promotes profitability but also positions Ninkus products as premium offerings in the marketplace. Those interested in becoming a part of the Ninkus network are encouraged to express their interest through a sign-up form click here, paving the way for potential collaboration and success.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments